About Us At Wines of Interest we select wines from producers - often on a small scale - who make their wines with dedication and passion. The true variety and quality of such growers is becoming swamped by the bland monoculture of the high street. Here listings are being seriously reduced and what remains consists largely of those big brand names who can afford to buy their way into the prime display areas of the multiples and supermarkets.
However, the independent wine merchant is the engine room of the trade. It is where passionate winemaking finds its outlet, where enthusiasm governs buying decisions rather than accountancy and where innovation and individuality are championed. Above all, we at Wines of Interest are here to ensure that interested customers like you can find the sort of choice, quality and personal service that you're looking for.
You can read our full Terms & Conditions below, but here's the main points that you may like to be aware of:
Our local delivery costs are based on postcode areas and we do recognise that some customers who are just outside one boundary will incur a higher delivery charge as a result. If you think this is you, please get in touch. Our aim is to keep the costs of delivery down and we will help if we can.
Deliveries to the rest of mainland England, Wales and Southern Scotland are undertaken by a national carrier. These are charged at a flat rate of £10 per order though orders to these areas over £150 in value are delivered free. Prices for delivery to the Highlands, Islands and Northern Ireland are higher and charged at cost. We regret that we are unable to arrange delivery to UK offshore addresses or addresses outside the UK. All charges are inclusive of VAT.
We usually issue instructions to our carriers to leave your order in a safe place (such as with a neighbour) if you are not in. If this is not possible a card will be left with details of how to rearrange your delivery. This card must be responded to within 48 hours or the consignment will be returned to us.
We regret that evening and weekend deliveries are not currently available.
Delivery Schedule Our local delivery days are:
Thursdays: (Ipswich & south of A14)
Fridays: (Ipswich & north of A14)
Please order not later than Wednesday for local delivery same week.
National deliveries are undertaken by our carriers and may take a little longer
Deliveries are made during business hours either by our own vehicles or by contract carrier depending on your location. Our own vehicles cover most IP, CO and some NR postcode areas at least once a week. Neither Wines of Interest, nor our carriers, can accept responsibility for any loss or damage to the goods as a result of following your instructions. Please note that proof of age may also be required upon delivery.
Evening and weekend deliveries are not currently available.
Please inspect the goods immediately upon receipt and notify us of any shortage or damage within 3 days. In the absence of any notification within 3 days the shortage, damage or any other deficiency will be deemed to have occurred after delivery to you.
Back Orders We will contact you should any items from your order not be immediately available. We will let you know when (and if) the item(s) concerned are likely to be available again or help you select an alternative.
Vintages move on from time to time and we reserve the right to change vintage without notice. However, when we move to a follow-on vintage you can rest assured that we have tasted it ourselves and are happy with its quality. Should a particular vintage be important to you please let us know when you order.
Details such as ABV % and suitability for vegetarians and/or vegans are provided in good faith and may also change between different vintages and/or shipments. Please check with us first for up to date details should these be of particular importance to you.
Tax Charges All prices include VAT at the current rate where applicable.
Credit Card Security Payment by card is handled by a secure payment service provider.
Guarantee: We personally taste and select our wines and believe that each one of them is good of its kind and at its price. But if you find that one you have bought from us is not to your personal taste you may return to us any unopened bottles and we will give you a full refund or credit for those - providing that you notify us of your intention to return in writing within 7 days of receipt of the goods.
If a wine is corked or faulty we will replace or refund the bottle upon its return to us for testing. A higher level of subjectivity applies to wines of increasing age and we are unable to offer refund or replacement on opened bottles that are not actually faulty but are simply not to the customer's taste.
Returns requiring collection by us, or our carriers, will be subject to a collection charge.
Reaching Us If you need to reach us, please email us on firstname.lastname@example.org, alternatively, you can call on 01473 215752
Our shop is: Wines of Interest, 46 Burlington Road, Ipswich, Suffolk, IP1 2HS.
VAT Number 750 9390 19 Registered Company Number 3996265
Registered Office: Unit 1a, Deben Wharf, Tide Mill Way, Woodbridge, Suffolk, IP12 1FP
Returns Policy See above under "Guarantee"
Remittance Terms Payment by credit or debit card must be made when ordering. Alternatively payment may be made by BACS though goods are only dispatched once full payment has been cleared.