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Delivery


Delivery Charges

Free delivery is available via our own vehicles throughout much of Suffolk & North Essex. A modest charge is made for smaller orders as per the table below. To reduce your delivery charge or qualify for free delivery in these areas just try ordering a bit more!

Our local delivery days are:

Thursdays: (Ipswich & south of A14)
Fridays: (Ipswich & north of A14)

With varying delivery addresses and volumes it is impossible to give you a precise delivery time in advance, though if you wish to phone us on the day we may be able to give you some indication. If you think you are unlikely to be in when delivery is made please let us know if your order can safely be left in a secure location such as with a neighbour.

Please order not later than Wednesday for local delivery same week.

National deliveries are undertaken by our carriers and may take a little longer.

National Delivery
Deliveries to the rest of mainland England, Wales and Scotland are undertaken by a national carrier. Prices are as per the table below. We regret that we are unable to arrange delivery to the Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight, Channel Islands or addresses outside the UK. All charges are inclusive of VAT.

Unless you instruct us otherwise we will ask our carriers to leave your order in a safe place (such as with a neighbour) if you are not in. If this is not possible a card will be left with details of how to rearrange your delivery. This card must be responded to within 48 hours or the consignment will be returned to us.  Should you have any specific delivery instructions please enter these in the appropriate field during the checkout process.

We regret that evening and weekend deliveries are not currently available.

Order ValueZone 1Zone 2Zone 3Zone 4Zone 5
Less than £25£10.00£10.00£10.00£10.00£25.00
£25.01 - £40£7.50£10.00£10.00£10.00£25.00
£40.01 - £60£5.00£7.50£10.00£10.00£25.00
£60.01 - £80£3.50£5.00£7.50£10.00£25.00
£80.01 - £150Free£3.50£5.00£7.50£12.50
Over £150FreeFreeFreeFree£7.50
DELIVERY ZONES

ZONE 1 (Ipswich): IP1-IP11

ZONE 2 (Ipswich surrounds): IP12-IP17; IP23; CO1-CO4; CO7; CO11

ZONE 3 (Rest of Suffolk & North Essex): IP18-IP22; IP29-IP33; CO5; CO6; CO8-CO10; CO12-CO16

ZONE 4 (England, Wales & Southern Scotland): All other UK postcodes not listed in other zones

ZONE 5 (Scottish Highlands): AB37-AB38; AB41-AB45; AB51-AB56; FK19-FK21; IV1-IV28; IV30-IV32; IV36; IV40; IV52-IV54; IV63; KW1-KW3; KW5-KW14; PA21-PA40; PA80; PH15-PH26; PH30-PH41; PH49-PH50

Excluded: Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight, Channel Islands

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Typically we send 2-3 emails each month so you won't get floods of stuff from us, though we do send out more emails in November and December.  You can unsubscribe at any time should you ever change your mind.

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